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Great Lakes Cigar Festival – Privacy Policy

Effective Date: March 1.2025
Last Updated: March 1.2025

We value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, event registration, and services. By using our website or attending the festival, you agree to the terms outlined below.

1. Information We Collect

We collect different types of information to enhance your experience and ensure smooth event operations. This includes:

A. Personal Information You Provide

  • When purchasing tickets or registering: Name, email address, phone number, billing address, and payment details.
  • When subscribing to our newsletter: Name and email address.
  • When contacting customer support: Any personal information you provide in your inquiry.

B. Information We Collect Automatically

  • Website Usage Data: IP address, browser type, device information, and browsing behavior (cookies, analytics tools).
  • Event Attendance Data: Check-in status and festival engagement activities.

C. Third-Party Information

  • We may receive information from ticketing platforms, social media, and marketing partners when you interact with our event promotions.

2. How We Use Your Information

We use the information collected for the following purposes:

A. Event Operations

  • Process ticket purchases and registrations.
  • Provide customer support and assistance.
  • Manage festival logistics and attendee access.

B. Marketing & Communication

  • Send event updates, promotions, and newsletters (with your consent).
  • Personalize content and recommendations based on your interactions.

C. Security & Compliance

  • Detect fraud, prevent unauthorized transactions, and enhance website security.
  • Comply with legal obligations and enforce event policies.

3. How We Share Your Information

We do not sell your personal data. However, we may share information in the following situations:

A. Service Providers

We work with third-party vendors (e.g., ticketing companies, payment processors, email services) to process transactions and deliver services.

B. Event Sponsors & Vendors

  • If you opt-in, we may share limited information with event sponsors or vendors for promotional purposes.
  • You may unsubscribe from third-party communications at any time.

C. Legal & Security Reasons

We may disclose personal information if required by law or to protect against fraud, security threats, or unlawful activities.

4. Data Security & Retention

We implement security measures to protect your personal data from unauthorized access, loss, or misuse.

  • Encryption & Secure Payment Processing: All transactions are encrypted, and we do not store payment details.
  • Access Control: Only authorized personnel have access to sensitive data.
  • Data Retention: We retain your information only as long as necessary for event operations and legal compliance.

5. Your Privacy Rights & Choices

Depending on your location, you may have the right to:

  • Access & Correct Your Data – Request a copy of your personal information and correct inaccuracies.
  • Opt-Out of Marketing – Unsubscribe from emails or adjust communication preferences.
  • Request Data Deletion – Ask us to delete your data unless legally required to retain it.

To exercise these rights, contact us at contactus@greatlakescigarfest.com

6. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and analyze traffic.

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us understand visitor behavior (Google Analytics, etc.).
  • Marketing Cookies: Used for advertising and personalized content.

You can manage cookie preferences in your browser settings.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

8. Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Information

For questions regarding this Privacy Policy, please contact:

📧 Email: contactus@greatlakescigarfest.com

By using our services or attending the festival, you acknowledge and agree to the terms of this Privacy Policy.

GLCF

Great Lakes Cigar Festival – Privacy Policy

Effective Date: March 1.2025
Last Updated: March 1.2025

We value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, event registration, and services. By using our website or attending the festival, you agree to the terms outlined below.

1. Information We Collect

We collect different types of information to enhance your experience and ensure smooth event operations. This includes:

A. Personal Information You Provide

  • When purchasing tickets or registering: Name, email address, phone number, billing address, and payment details.
  • When subscribing to our newsletter: Name and email address.
  • When contacting customer support: Any personal information you provide in your inquiry.

B. Information We Collect Automatically

  • Website Usage Data: IP address, browser type, device information, and browsing behavior (cookies, analytics tools).
  • Event Attendance Data: Check-in status and festival engagement activities.

C. Third-Party Information

  • We may receive information from ticketing platforms, social media, and marketing partners when you interact with our event promotions.

2. How We Use Your Information

We use the information collected for the following purposes:

A. Event Operations

  • Process ticket purchases and registrations.
  • Provide customer support and assistance.
  • Manage festival logistics and attendee access.

B. Marketing & Communication

  • Send event updates, promotions, and newsletters (with your consent).
  • Personalize content and recommendations based on your interactions.

C. Security & Compliance

  • Detect fraud, prevent unauthorized transactions, and enhance website security.
  • Comply with legal obligations and enforce event policies.

3. How We Share Your Information

We do not sell your personal data. However, we may share information in the following situations:

A. Service Providers

We work with third-party vendors (e.g., ticketing companies, payment processors, email services) to process transactions and deliver services.

B. Event Sponsors & Vendors

  • If you opt-in, we may share limited information with event sponsors or vendors for promotional purposes.
  • You may unsubscribe from third-party communications at any time.

C. Legal & Security Reasons

We may disclose personal information if required by law or to protect against fraud, security threats, or unlawful activities.

4. Data Security & Retention

We implement security measures to protect your personal data from unauthorized access, loss, or misuse.

  • Encryption & Secure Payment Processing: All transactions are encrypted, and we do not store payment details.
  • Access Control: Only authorized personnel have access to sensitive data.
  • Data Retention: We retain your information only as long as necessary for event operations and legal compliance.

5. Your Privacy Rights & Choices

Depending on your location, you may have the right to:

  • Access & Correct Your Data – Request a copy of your personal information and correct inaccuracies.
  • Opt-Out of Marketing – Unsubscribe from emails or adjust communication preferences.
  • Request Data Deletion – Ask us to delete your data unless legally required to retain it.

To exercise these rights, contact us at contactus@greatlakescigarfest.com

6. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and analyze traffic.

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: Help us understand visitor behavior (Google Analytics, etc.).
  • Marketing Cookies: Used for advertising and personalized content.

You can manage cookie preferences in your browser settings.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

8. Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Information

For questions regarding this Privacy Policy, please contact:

📧 Email: contactus@greatlakescigarfest.com

By using our services or attending the festival, you acknowledge and agree to the terms of this Privacy Policy.