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GLCF

Great Lakes Cigar Festival

Event Date: July 24, 2025
Location: M1 Concourse, 1 Concourse Dr, Pontiac, MI 48341​

The Great Lakes Cigar Festival is committed to providing an inclusive and accessible experience for all attendees. Below is detailed information to assist guests with disabilities in planning their visit.​

1. Venue Accessibility

Entrances and Exits:

  • All public entrances and exits at M1 Concourse are designed to be wheelchair accessible, ensuring smooth entry and exit for all guests.​

Pathways:

  • The venue features paved pathways that are suitable for wheelchairs and other mobility devices, facilitating easy navigation throughout the festival grounds.​

Event Spaces:

  • Both indoor and outdoor event areas, including the Event Center and The Circuit, are designed to accommodate guests with mobility challenges.

2. Accessible Parking

Designated Parking Areas:

  • Accessible parking spaces are available in the following lots:​
    • Woodward Lot (Gate 1): Main lot for general visitors.
    • South Lot (Walk through Gate 2): Reserved for special events.​
    • Pavilion Lot (Gate 1): For Pavilion events.​
    • Paddock Lot (Gate 2): For regular activities.​
    • Private Garages (Gate 3): Access for owners and invitees.​

Permit Requirements:

  • Vehicles utilizing accessible parking must display a valid disability parking permit or license plate.​

Proximity to Entrances:

  • Accessible parking spaces are located close to venue entrances to minimize travel distance for guests with mobility impairments.​

3. Restroom Facilities

Accessible Restrooms:

  • ADA-compliant restrooms are available throughout M1 Concourse, including within the Event Center and near major outdoor event spaces.​

Signage:

  • Clear signage will direct guests to the nearest accessible restroom facilities.​

4. Seating Accommodations

Accessible Seating:

  • Designated accessible seating areas are available at all event spaces, including viewing areas for The Circuit and seating within the Event Center.​

Companion Seating:

  • Seating for companions is provided adjacent to accessible seating areas to ensure guests can enjoy the event together.​

Reservations:

  • While accessible seating is available on a first-come, first-served basis, guests requiring specific accommodations are encouraged to contact event organizers in advance to ensure their needs are met.​

5. Assistance Services

On-Site Assistance:

  • Event staff and volunteers are trained to assist guests with disabilities. Should you require assistance during the festival, please approach any staff member or visit the information booth.​

Sign Language Interpretation:

  • If you require sign language interpretation or other communication aids, please contact the event organizers at least two weeks prior to the festival to arrange these services.​

Service Animals:

  • Service animals are welcome at M1 Concourse. Please ensure they are properly identified and leashed at all times.​

6. Emergency Procedures

Safety Protocols:

  • In case of an emergency, trained personnel will be available to assist guests with disabilities to safety.​

Evacuation Routes:

  • Accessible evacuation routes are clearly marked throughout the venue. Guests are encouraged to familiarize themselves with these routes upon arrival.​

7. Additional Information

Contact Information:

  • For specific accessibility inquiries or to request accommodations, please contact the event organizers at:​

Advance Requests:

  • To ensure appropriate accommodations can be made, guests requiring specific services are encouraged to reach out at least two weeks before the event date.​

We are dedicated to ensuring that all attendees have an enjoyable and accessible experience at the Great Lakes Cigar Festival. If you have any questions or need further assistance, please do not hesitate to contact us.